You know what’s annoying? Spending time on a quote, sending it off, then three weeks later, realising you’ve heard nothing back. By then, the customer’s either gone elsewhere or forgotten they asked in the first place. And let’s be honest, chasing quotes is a job no one fancies after a…
You know how it goes. One job runs over. Someone cancels last minute. A customer calls just as you’re finishing up for the day. By the time you get home, you’re shattered – and your phone is full of unread messages, half-finished notes, and forgotten to-dos. That’s where my End-of-Day…